Terms & Conditions

Conditions of use

Access to the web site www.voltalia.com grants whomsoever carries it out the condition of user and indicates the full acceptance by the USER, without reservations, of each and all of the present conditions of use, without prejudice to the particular conditions that it is necessary to apply in the event that the USER wishes to contract any of the goods and services that are offered.

The site www.voltalia.com provides the user with diverse information made available by Voltalia. Voltalia guarantees the security and confidentiality of the data facilitated by each USER, complying with the provisions of the Law 67/98 of October 26, on the Protection of Data of a Personal Nature and according to the commitment that it acquires in application of its Privacy Policy. (To learn more visit “Private Policy”)

Intellectual and industrial property

The rights of intellectual and industrial property contained in the web pages of www.voltalia.com, the graphic design and computer codes thereof, as well as the brand names, trademarks and distinctive signs are property of Voltalia, unless it is stated therein that they belong to another titleholder.

Any reproduction, distribution, commercialization or transformation of the contents that has not been specifically authorized by the titleholders thereof, constitutes an infringement of the intellectual and industrial property rights protected by law. The information provided is intended only for private information and does not include binding warranties or guarantees. It is subject to change without notice both in technical and commercial terms. Due to these non-binding terms, any liability for correctness of the information is excluded.

Content and proper use

Voltalia guarantees that all the contents and services offered in www.voltalia.com respect the principle of personal dignity, the principle of non-discrimination for reasons of race, sex, religion, opinion, nationality, disability or any other personal and social condition, as well as the principle of the protection of children and young people.

Also, the user commits to make proper use of the contents and services of www.voltalia.com which can never be used for illicit activities, or those that could be contrary to public order, national defense or public health. Any utilization by the USER of the contents and services must respect the principles indicated in the preceding paragraph.


On Voltalia’s website the USER may find links to other websites, if the USER clicks on a link to a third-party site, they will leave the Voltalia site. Voltalia is not responsible for the contents of these websites and cannot be held liable for them. These external websites could be copyrighted material as well.

Voltalia invites the USER to read carefully the Legal Information and Privacy Policy statements of any other service provider from whom they may request services. If the USER visits a third-party website linked to Voltalia’s one, they should read that site's Privacy Statement before providing any personal information.

Exclusion of guarantees and liabilities

The access to and the use of the www.voltalia.com pages will be carried out under the sole responsibility of the USER. Voltalia does not guarantee nor accept responsibility for the damages and prejudicial consequences of whatever nature that are due to the following circumstances:

  • The lack of continuity in the operation of www.voltalia.com, as well as the malfunctioning of the web pages;
  • The lack of utility, adaptation or validity of the services and contents that are offered in www.voltalia.com regarding the results and expectations of the USER;
  • The presence of viruses or programs in the USER'S computer or through the presence of viruses in the services rendered by third parties through www.voltalia.com.

Applicable jurisdiction and legislation

The present Conditions of Use will be governed by the provisions laid down in the Portuguese law. In the event of any discrepancy or dispute arising as a consequence of the interpretation or the application of the present Conditions of Use or of the content of the Web page, in general, Voltalia and the USER, with express waiver of any other jurisdiction that could correspond to them, will submit to the jurisdiction of the competent Courts of Justice.

Legal disclaimer

Voltalia reserves the right to disclose Personal Information as required by law when that disclosure is necessary to protect the company’s rights or to comply with a judicial proceeding, court order or legal process served on its website. Despite its carefully updating and checking, Voltalia cannot guarantee that the information given on its website is complete, correct and up to date in every case. Voltalia accepts no liability for direct or indirect damage, including loss of earnings, resulting from or in connection with information provided on its websites.

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